Scope of Role
Coordinate day-to-day operational activities across each shift to ensure requirements are met efficiently, on time, and cost-effectively from raw material and finished goods inventories. Lead warehouse, picking and goods-in teams to deliver safe, compliant and high-performing operations.
Key Areas of Responsibility
(This list is not exhaustive and may be subject to change, in consultation with the post holder, in response to new circumstances)
- Coordinate daily operational activities across the shift/site to meet efficiency, service and cost targets.
- Lead warehouse, picking and goods-in teams by example, promoting a safe and food-safe culture through Quality Systems and Procedures.
- Ensure adoption of Good Manufacturing Practices and correct use of PPE and equipment.
- Support training and adherence to Standard Operating Procedures.
- Ensure compliance with correct operation of MHE (Material Handling Equipment).
- Promote a Clean-As-You-Go culture across yard, canopy, warehouse and BDC areas.
- Drive a Right-First-Time culture and continuous improvement by identifying root causes of failures, non-conformances and customer complaints.
- Maintain stock care, accuracy and rotation to minimise damage, reduce shortages, improve picking accuracy and limit write-offs.
- Ensure people and equipment issues are reported and escalated to the Logistics Manager where required.
- Manage absence and behaviour in line with company policies, liaising with HR where appropriate.
- Report all accidents, incidents and near misses accurately and in a timely manner.
- Carry out clear and structured shift handovers.
- Support projects aimed at improving warehouse and picking efficiency.
Person Specification
- Committed to high standards of safety and quality with attention to detail (Essential)
- Ability to work under pressure and meet delivery deadlines in a fast-paced warehouse environment (Essential)
- Confident interacting with colleagues across teams on a day-to-day basis (Essential)
- Able to work unsupervised and use own initiative to achieve results (Essential)
- Willingness to adapt to new approaches and lead by example within a shift-based team (Essential)
- Confident resolving conflict and achieving solutions (Desirable)
- Strong written and verbal communication skills, clear and concise (Essential)
- Team player who supports and guides others (Essential)
Key Competences
- Numerate and able to communicate verbally and in writing (Essential)
- Warehouse and order picking experience (Essential)
- MHE qualifications (Essential)
- Managing for results (Desirable)
- Team leadership or coordination experience (Essential)
- Problem-solving (Desirable)
- Positive influencing (Desirable)
- Self-motivation and self-awareness (Essential)
- Teamwork (Essential)
